Privacy
Information about how personal data is handled when you visit or contact PixelPace.
Controller
Benjamin Janson
PixelPace
Im Buschgewann 36
69123 Heidelberg
Germany
Email: hello@pixelpace.tech
1. Hosting and server logs
This website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. IONOS provides the technical infrastructure required to make the website available.
When this website is accessed, technical connection data may be processed by IONOS in order to deliver the website securely and reliably. Depending on the hosting environment, this may include the IP address, date and time of access, requested page or file, referrer information, browser and operating-system information, and technical status data.
The processing is carried out on the basis of Art. 6(1)(f) GDPR. The legitimate interest is the secure, stable and technically correct operation of the website. Where IONOS processes personal data on behalf of PixelPace, the processing is governed by the applicable data-processing terms under Art. 28 GDPR. Log data is retained only for as long as necessary for technical operation, security and abuse prevention, unless longer storage is required by law or necessary for the investigation of a specific security incident.
2. Contact by email
If you contact PixelPace by email, the information you provide is processed in order to respond to your request and to manage any subsequent communication.
If your request relates to a possible contract or pre-contractual steps, the legal basis is Art. 6(1)(b) GDPR. For other business communication, processing is based on Art. 6(1)(f) GDPR, with the legitimate interest of responding to inquiries and maintaining business communication.
Messages are deleted when they are no longer required for the purpose for which they were received, unless statutory retention obligations or legitimate business reasons require longer storage.
3. Contact form
The current version of the PixelPace website does not transmit contact-form entries to a PixelPace server or to a third-party form service. Information typed into the form remains in the browser unless and until a separate email action is initiated by the user.
4. Cookies and local storage
The current website does not use advertising, analytics or marketing cookies and does not store tracking identifiers in local storage. No consent banner is therefore required for the current technical setup.
5. Analytics, tracking and third-party embeds
The current website does not use analytics or advertising tracking and does not embed external video players, social-media widgets, external web fonts or comparable third-party content that would automatically contact those providers when a page is loaded.
6. Recipients and service providers
Personal data may be processed by technical service providers used to operate the website or email service where this is necessary to provide those services. Such providers act under the applicable data-protection requirements.
7. Your rights
Subject to the applicable legal requirements, you have the right to request access to your personal data, rectification of inaccurate data, erasure, restriction of processing, data portability and, where processing is based on legitimate interests, the right to object to processing.
Where processing is based on consent, consent may be withdrawn at any time with effect for the future.
8. Right to lodge a complaint
You also have the right to lodge a complaint with a competent data-protection supervisory authority if you believe that the processing of your personal data infringes applicable data-protection law.
9. Security
Appropriate technical and organisational measures are used to protect personal data against accidental or unlawful loss, alteration, disclosure or access. When the website is delivered via HTTPS, data transmitted between the browser and the website is encrypted in transit.
10. Changes to this privacy policy
This privacy policy will be updated if the technical setup or the services offered through PixelPace change. This applies in particular if analytics, booking, payment, newsletter or other third-party services are added in the future.
Last updated: 17 September 2026